Warranty Information

Warranty Registration


Warranty Claim



Ardisam, Inc. (Ardisam), a manufacturing company, warrants this product to be free from defects in the material or workmanship for a period of one year from the date of purchase. If there is insufficient evidence of the purchase date, the effective date of this warranty will begin on the plucker’s date of manufacture. During the one-year warranty of this product, Ardisam will furnish, at their discretion, parts and labor to correct any defect caused by faulty material or workmanship. In no event shall recovery of any kind be greater than the amount of the purchase price of the product sold. Ardisam reserves the right to inspect any incoming units returned under warranty to determine if the warranty applies before performing any warranty related work (including parts and components). Any unit used in a commercial application, or producing income is covered for a period of 90 days after purchase. This warranty applies to the original owner with a proof of purchase and is not transferable. For the warranty to be valid, the product must be registered online, or the warranty card must be filled out and received by Ardisam, within 30 days of purchase. This warranty excludes fingers due to normal wear, wear items such as o-rings, seals, and lubricants. *These warranties apply only to products which have not been subjected to negligent use, abuse, misuse, overload, improper installation, alteration, accident, lightning, acts of God (or other events beyond Ardisam’s control), vandalism, unauthorized parts, failure to use proper power source, or if repairs have been performed at a non-authorized service facility. These warranties shall not cover damage from normal wear and tear, normal maintenance parts and services; nor improper installation, operation, storage, or maintenance; nor operating the equipment above recommended maximums as stated in this manual. These warranties supersede all other warranties either expressed or implied and all other obligations or liabilities on the part of Ardisam. Ardisam, does not assume, and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department at 800-345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer Service Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam will at no charge, repair or replace, at the discretion of Ardisam, any defective part which falls under the conditions stated above. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.